ATLANTA, – Georgia Power is marking the inaugural Utilities United Against Scams Day (UUAS Day). UUAS Day is a collaborative effort among the electric, gas, and water utility industries to help prevent utility service fraud through education, awareness, and customer advocacy initiatives with the goal of helping customers learn how to identify and avoid utility-related scams.
Reminders from Georgia Power to avoid scams:
- If an account becomes past due, Georgia Power will contact the customer via a prerecorded message to the primary account telephone or by letter requesting that the customer call Georgia Power to discuss the account.
- Georgia Power will never ask for a credit card or pre-paid debit card number over the phone.
- Employees are not sent into the field to collect payment in person and will not ask a customer to pay anywhere other than a business office or Authorized Payment Location.
- Delete all emails that demand immediate payment or personal information or that are from a company that is not Georgia Power.
- If a customer receives a suspicious call from someone claiming to be from Georgia Power and demanding payment to avoid disconnection, they should contact the company’s 24-hour customer service line at 888-660-5890.